Terms of Service

1) What the Service includes

The Service provides concierge and coordination support, which may include discovery/sourcing assistance, arranging or coordinating next steps, scheduling and logistics support, and facilitation of delivery timing (where applicable). We may help you identify providers and options, but we do not become the underlying seller of goods or services unless explicitly stated.

Any specific scope, milestones, timelines, and fees are subject to confirmation in the request and related communications between you and datashifthq.com.

2) No guaranteed outcomes

We do not guarantee that any particular provider will be available, that a request will be fully completed, or that any delivery or scheduling outcome will occur by a specific time, except as expressly agreed in writing for a specific engagement.

Delays and limitations may result from availability of third parties, shipping/logistics constraints, and information provided by you.

3) Your responsibilities

You agree to provide accurate information and promptly respond to questions needed to coordinate your request. You are responsible for ensuring that any information you share is lawful and relevant.

4) Payments, fees, and changes

Fees, payment timing, and any refund handling (if applicable) are defined for each engagement. If the scope changes, the Service may require updated confirmation of fees and timing.

5) Liability and limitations

To the maximum extent permitted by applicable law, datashifthq.com and its representatives are not liable for indirect losses, lost profits, or consequential damages. Our liability for direct damages, if any, is limited to the amount paid for the relevant engagement.

Nothing in these Terms excludes liability that cannot be excluded under mandatory Ukrainian law.

6) Dispute resolution

You and datashifthq.com will seek to resolve disputes in good faith. If a dispute cannot be resolved, it may be brought for consideration in accordance with applicable Ukrainian law and jurisdiction rules.

7) Required pre-contract and identification information (Ukraine)

When providing services online, we provide business identification and pre-contract information as required by:

• Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 17
• Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 7
• Закон України "Про електронну комерцію", стаття 7

For distance contract-related information requirements, we follow: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 17.

8) Data protection

If you submit information through forms (including lead requests) or otherwise provide personal data, processing is carried out under the requirements of:

Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

9) Language requirement (Ukraine)

In customer service contexts, information must be provided in the state (Ukrainian) language as required by: Закон України "Про забезпечення функціонування української мови як державної", стаття 30.

Commercial website information intended for consumers in Ukraine should be available in Ukrainian (with possible additional languages), as required by: Закон України "Про забезпечення функціонування української мови як державної".